I cannot help but notice principal agent problems these days despite ducking the Americanist courses at UCSD 25 years ago. Nope, it is all due to the NATO book. Anyhow, I cannot help but notice that the delivery company that Lufthansa uses to deliver delayed bags sucks.
Due to delays in Ottawa, I had a very tight connection in Newark on the
way to Budapest, so I was not surprised that my bag did not fly with
me. This is not the first time, so I expect the bag to show up after a
reasonable delay. But we have gone beyond that. All day, the bag has been at the Budapest airport, as the tracer website has indicated: RECEIVED AT AIRPORT / DELIVERY PROCESS INITIATED. With that knowledge, I have been reluctant to buy stuff to wear, figuring my bag would be arriving soon. Yet not so much.
Apparently, Lufthansa has a new delivery subcontractor with "trust" in its name. If you have to include trust in your name, you are not so trustworthy....
So, I am very frustrated as it is now past midnight, and I believe that
the bag has been in town for something like eight or ten hours.
This is not a huge problem since I have not yet started to reek, but it
is my blog, so I can complain here if I want. All I can guess is that
Lufthansa has hired a lousy agent and has not provided adequate
oversight or incentives....